FAQ
Frequently Asked Questions (FAQ)
1. How do I place an order?
- To place an order, simply browse our website and click on the product you like. Choose your preferred size, color, and quantity, and click "Add to Cart." Follow the checkout process, providing your shipping and payment information.
2. What payment methods do you accept?
- We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options. You can choose your preferred payment method during the checkout process.
3. Can I track my order?
- Yes, you can! Once your order is processed and shipped, we will provide you with a tracking number. You can use this number to monitor the status and location of your order in real-time.
4. What is your shipping time?
- Shipping times may vary depending on your location and the product's availability. Typically, orders are processed within 1-3 business days, and standard shipping takes approximately 5-12 business days. And we offer Free Shipping in orders over $ 100.00.
5. What is your return policy?
- We don't accept returns for change of mind, we work on Print on Demand basis and all our sales are final. Please see our "Return Policy" page for more details on the process.
6. Do you offer international shipping?
- Not Yet. We Sell in the US for now’
7. Do you sell original paintings, or are the graphics only available as prints?
- We primarily offer clothing and accessories featuring our unique graphics. While we do not sell original paintings, our prints are high-quality reproductions of our artwork, ensuring that you can enjoy the beauty of our designs in a wearable and functional form.
8. Can I customize a design or request a custom graphic?
- At the moment, we do not offer customization or custom graphic services. However, we frequently release new and unique designs. You can subscribe to our newsletter or follow us on social media to stay updated on our latest creations.
9. How do I care for my clothing and accessories with your graphics?
- For the best care, please refer to the care instructions provided on the product's label. Generally, we recommend gentle machine washing and air-drying to preserve the quality and vibrancy of the graphics.
10. Are your products eco-friendly?
- We are committed to sustainability and eco-conscious practices. Our products are printed using eco-friendly inks, and we strive to use ethically sourced and sustainable materials whenever possible.
11. What is your sizing chart?
- You can find our sizing chart on the product page under the "Size Guide" section. We recommend checking this guide before making a purchase to ensure you choose the right size.
12. How can I contact your customer support?
- If you have any questions or need assistance, please visit our "Contact Us" page to find our contact information. We are here to help and will respond to your inquiries as quickly as possible.